Refunds/Exchanges
Original Paintings + Prints
All sales are final. Contact Abby ahead of time if you’d like more information or photos before purchasing a painting.
Commissions + Custom Work
A 50% deposit is collected on commissions. In the event that you’re unhappy with the final painting and do not wish to proceed, a credit may be offered to be put towards another piece. No refund will be given for the deposit.
Shipping Charges
Shipping is an estimated flat-rate charge per item. If your order includes multiple items, then shipping may be overcharged when I package them together and I will issue you a partial refund for the difference.
Shipping Damage
Contact me if a painting is damaged during shipping. We can work out a repair, replacement, or refund depending on the situation.
Copyright
As described in Canadian copyright law, Abby Wilson retains the copyright to reproduce all artwork, including commissions and custom work.